User Deletion Policy
Last Updated: June 2, 2024
Table of Contents
1. Account Deletion Request
How to Request Deletion
Users can request the deletion of their account at any time. To initiate the process:
- Contact our customer support team
- Email: help@wedunreal.com
- Include your account details
Processing Time
Upon receipt of your request, we will begin the deletion process.
Up to 7 Days
to complete the deletion process2. Data Retention and Deletion
Personal Information
All personal data associated with your account will be permanently deleted:
- Profile information
- Order history
- Preferences
- Social media integration data
Social Media Data
Important: We only delete data stored on our servers.
We cannot delete data held by social media platforms.
Order History
Certain data may be retained for:
- Legal requirements
- Accounting purposes
This data will be anonymized and not linked to your identity.
3. Impact of Deletion
Loss of Access
Once your account is deleted, you will lose access to:
- All website services
- Products and subscriptions
- Rewards and benefits
- Account history
Social Media Login
For social media login accounts:
- Social media link will be severed
- Future login attempts won't restore account
- New account creation required
4. Third-Party Integrations
External Services Management
If your account is linked to third-party services, we recommend:
- Reviewing data with payment processors
- Managing shipping service accounts
- Checking third-party privacy policies
- Separately managing external data
5. Contact Information
Need Help With Account Deletion?
Our support team is here to assist you with the account deletion process and answer any questions you may have.
Email Support
help@wedunreal.comQuestions & Concerns
We're here to help with any issues
Ready to Proceed with Account Deletion?
If you're sure about deleting your account, please contact our support team with your request.